How do I speak to a human at British Gas?

If you prefer to speak to a real person, you can call 0113 298 0900 and select Option 2. The number is the same whether you already have one of the British Gas HomeCare products and you’ve got a query or if you are considering becoming a HomeCare customer.

Is there a free phone number for British Gas?

The Gas Emergency number is 0800 111 999 If you smell gas, think you have a gas leak, or are worried that fumes containing carbon monoxide are escaping from a gas appliance, please call the free Gas Emergency Services emergency line immediately.

Is British Gas a 0333 number?

Hello there and welcome. The official contact number for British Gas customer service is 0333 202 9802. Calls to this number will cost you no more than 01 or 02 numbers from a landline. You can contact British Gas on this number Monday to Friday: 8am – 8pm, Saturday: 8am – 6pm.

Do British Gas have live chat?

You can: Talk to a Live Chat agent. Use Cosmo, our virtual assistant, to help you with queries. Solve common everyday problems on our Tips and Guides.

What time does British Gas customer service open?

Monday to Friday 9am-5pm
The service is free to use and is available Monday to Friday 9am-5pm.

How do I complain to British Gas by email?

British Gas’s customer service team is on 0333 202 9802. You can also write to Complaints Management Team, PO Box 226, Rotherham, S98 1PB. If this doesn’t resolve the issue, you can escalate the complaint by contacting the Customer Services Director’s team via [email protected].

What are charges for 0333 numbers?

Information on calling 0333 numbers 0333 numbers are charged at the same rate as to any landline. This is the same for all 03 numbers, as regulated by Ofcom – and is true regardless of whatever method you use to call up.

Are 03 numbers free?

Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number. They must also count towards any inclusive allowances in the same way as calls to 01 and 02 numbers. These rules apply to calls from any type of line including mobile, landline or payphone.

Is 0113 a free number?

The cost of calling an 0113 number is usually up to 13p a minute if you are calling from a landline, but can be up to 55p should you place the call from a mobile phone. If you are unsure, contact your landline or mobile provider for further information on call costs.

Who can I complain to about British Gas?

What time does British Gas customer service close?

Where is the head office of British Gas?

Windsor, United Kingdom
British Gas/Headquarters

What is the phone number for British Gas?

The number for British Gas electric is 0333 202 9802. Contact British Gas on 0843 770 5045 for all customer service enquiries. This contact number is suitable for gas, electricity, dual fuel, billing, payment, account, appliance, breakdown, meter, smart meter, pay as you go, technical and sales enquiries.

How do I make an enquiry to British Gas?

General Enquiries. For all enquiries that you may have regarding your existing account, such as querying a bill or changing the way you pay your bills, the number for British Gas account enquiries will be helpful. Use the phone number 0333 202 9802 during the week from 8am to 8pm, Saturday 8am to 6pm, or Sunday 10am to 4pm.

How do I find out more about my British Gas Bill?

Call 020 3966 4709 or get a free callback now. If you’re not a British Gas customer but you want to find out more about their energy tariffs, you can phone between 8am and 8pm during the week, or between 8am and 6pm on Saturdays on 0333 202 9505.

What is MyMy account with British Gas?

My Account with British Gas is the online gateway to all British Gas domestic services. Managing and paying your bills, monitoring energy usage, submitting meter readings and requesting a smart meter can all be done through My Account.